Refund Policy

Welcome to RD Marketing! We value your satisfaction and want to ensure that your shopping experience with us is as pleasant as possible. This Refund Policy outlines the terms and conditions for requesting refunds for products purchased through our ecommerce fashion online sale platform.

1. Eligibility for Refunds

We offer refunds under the following circumstances:

1.1 Product Defects or Damage

If you receive a product that is defective, damaged, or not as described, you are eligible for a refund. Please contact our Customer Support team within 7 days of receiving the product to initiate the refund process. We may require you to provide photographic evidence of the issue.

1.2 Order Cancellation

If you wish to cancel an order before it is shipped, please contact us as soon as possible. If the order has not been processed or shipped, we will issue a full refund. However, if the order has already been shipped, you may need to follow our Return Policy (if applicable).

2. Refund Process

To request a refund, please follow these steps:

  • Contact our Customer Support team at within the specified time frame mentioned in Section 2.
  • Provide your order number, a detailed description of the issue, and any supporting evidence (e.g., photographs).
  • Our Customer Support team will review your request and respond within 1-2 business days.
  • If your request is approved, we will process the refund back to the original payment method used for the purchase.

3. Refund Timeframe

Refunds will be processed promptly, and the time it takes for the refund to reach your account may vary depending on your payment method and financial institution. Typically, refunds are processed within 2-3 business days of approval.

4. Non-Refundable Items

Please note that certain items are non-refundable:

  • Gift cards or e-gift cards.
  • Products that have been worn, washed, altered, or damaged by the customer.
  • Items returned without their original packaging, tags, or labels.
  • Shipping fees (except in cases of shipping errors on our part).

5. Return Shipping Costs

If you are required to return a product due to a defect, damage, or error on our part, we will provide a prepaid shipping label or reimburse reasonable return shipping costs. However, if you are returning a product for reasons unrelated to defects or errors on our part, you will be responsible for return shipping costs.

6. Contact Us

If you have any questions, concerns, or require further information regarding our Refund Policy, please feel free to contact our Customer Support team at

At RD Marketing, we are committed to your satisfaction and aim to provide transparent and fair refund processes to ensure that you are happy with your purchases from our ecommerce fashion online sale platform.